Suggestion Box Process

Description

The Suggestion Box Process allows employees to submit anonymous suggestions for review by management. The process allow the employee to categorize their suggestion into predefined categories such as general office, customer related, increase revenues or other.

After a suggestion is submitted it is routed to a manager assigned to review that particular category of suggestion. The reviewer can assign a status to the suggestion such as "implemented" or "rejected" and attach notes to the suggestion.

With the Suggestion Box Process, suggestions are stored electronically. Previously submitted suggestions can easily be searched and reviewed.

Use Cases

• Launch the Suggestion Box Process in ProcessEx, fill in a title for the suggestion, select a category for the suggestion and provide a description. All suggestions are anonymous.
• Submit the suggestion for review.
• The anonymous suggestion is reviewed. The reviewer marks the suggestion "reviewed", and selects a status for the suggestion such as "implemented" or "rejected". The reviewer can attach notes to the suggestion.

Features

• Provide an anonymous portal for employee suggestions to be submitted electronically
• Provide a single location for all suggestions to be reviewed and processed
• Ensure that suggestions are tracked and acted on
• Individual assigned to review the suggestion receives an email notification when a suggestion has been submitted
• A single on line location where prior suggestions can be maintained
• Add statuses to the suggestion to indicated whether the suggestion was "implemented" or "rejected"
• Add notes to submitted suggestions
• Add your own categories for types of suggestions

Selected Screen Shots

• Submit a suggestion

• Review a suggestion